Refund Policy
If your order arrives damaged, defective, misprinted, or contains the wrong item, contact us at primefuel12@outlook.com within 30 days of delivery. Include your order number, a description of the issue, and clear photos of the product and packaging. We’ll review the issue and arrange a replacement or refund when the claim is approved.
If your package appears lost in transit, contact us as soon as possible. Lost-package claims must be reported within 30 days of the estimated delivery date.
Because these are supplement products, we do not accept returns or exchanges for a change of mind. If you need to cancel or change an order, contact us immediately. Orders cannot be changed or canceled once fulfillment has begun.
Approved refunds are returned to the original payment method. Your bank or card provider may take additional time to post the refund.